Customer Support
We're Here to Help
Friendly professional customer service, ready and able when you need us.
Unlimited Tech Support, Training, Installation, User Enhancements, Upgrades, and all Updates are always FREE.
We respect your availability, so you always choose the date/time whenever you interact with us.
What's New
Learn about the latest features we've added.
Feature Requests
Our customers play an important role in the development of new features for our software products. Need an enhancement or a
new feature? Just ask! 
We provide enhancements FREE of charge.
Holidays
Sometimes our offices are closed so we can spend time with friends and family sharing smiles and good food. Here's a list of our
Holiday Closings
Technical Support Request
We are constantly working to improve our platform and offer the best experience for our libraries. However, we are aware that some issues may arise from time to time, and we appreciate your feedback and patience as we resolve them.
Some users may experience a known issue when printing PDF files over Wi-Fi.